PRIVACY POLICY

At Asha’s Fresh Look, we deeply value your privacy and are fully committed to protecting the personal information you share with us. Maintaining the trust of our clients, students, franchise partners, and website visitors is a responsibility we take seriously. This Privacy Policy outlines in clear detail how we collect, use, process, store, and safeguard your personal information when you visit our website, book salon appointments, enroll in our academy programs, apply for franchise opportunities, submit inquiry forms, or interact with us through any digital or online platform. 

By accessing, browsing, or using our website and related services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information in accordance with the practices described herein. If you do not agree with any part of this policy, we recommend that you discontinue the use of our website and digital services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you fill out forms, book appointments, apply for franchise opportunities, or contact us, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • Business Details (for franchise or academy inquiries)

  • Branch Preference

  • Any other information you voluntarily provide

B. Technical & Usage Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on website

  • Referral source

This data helps us improve website performance and user experience.

2. How We Use Your Information

Your information may be used for:

  • Confirming appointments

  • Responding to inquiries

  • Providing academy or franchise details

  • Sending service-related updates

  • Improving customer experience

  • Website analytics and performance monitoring

  • Marketing communications (only if you opt-in)

We do not sell, rent, or trade your personal information to third parties.

By accessing, browsing, or using our website and related services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information in accordance with the practices described herein. If you do not agree with any part of this policy, we recommend that you discontinue the use of our website and digital services.

3. Appointment & Service Data

  • Information shared during booking or consultation may be used to:

    • Customize services

    • Maintain service history

    • Improve client experience

    • Ensure safety during beauty treatments

    Clients are responsible for providing accurate health or allergy-related details before services.

4. Academy & Franchise Applications

  • Additional educational or business details may be collected for academy or franchise applications.

  • Information is used only for evaluation and eligibility verification.

  • Submission of details does not guarantee approval or admission.

  • Applications are subject to internal review and compliance checks.

  • All shared information is kept strictly confidential.

  • Data is not shared with unauthorized third parties, except if legally required.

 
 

5. Cookies & Tracking Technologies

  • Our website may use cookies and tracking tools to:

    • Enhance user experience

    • Analyze website traffic

    • Understand visitor behavior

    You can disable cookies through your browser settings; however, some website features may not function properly.

6. Data Protection & Security

  • We implement reasonable security measures to protect your personal information from:

    • Unauthorized access

    • Data misuse

    • Loss or alteration

    However, no online system is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.

7. Third-Party Services

  • Our website may contain links to third-party platforms or integrate services such as:

    • Payment gateways

    • Social media platforms

    • Analytics tools

    We are not responsible for the privacy practices of external websites or service providers. Users are encouraged to review their respective privacy policies.

8. Your Rights

  • You have the right to:

    • Request access to your personal information

    • Request correction of inaccurate information

    • Request deletion of your data (subject to legal obligations)

    • Withdraw consent for marketing communication

    To exercise these rights, please contact us through the official contact details available on our website.

9. Data Retention

We retain personal information only as long as necessary for:

  • Providing services

  • Legal compliance

  • Business operations

Once data is no longer required, it is securely deleted or anonymized.

10. Policy Updates

We may revise, update, or modify this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, technological updates, or service offerings. Such updates may be necessary to ensure compliance with applicable regulations and to maintain transparency in how we handle your personal information.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal data is collected, used, stored, or protected, we encourage you to contact us through the official contact details provided on our website. Our team will make reasonable efforts to respond to your queries promptly and provide the necessary clarification regarding your information and privacy rights.